Creating Passwords & Security Questions

Updated Apr 15, 2021

 All BYU-Idaho accounts will be required to undergo a password reset beginning on Friday, February 19.

  • Beginning on Tuesday, February 23 at 5:00 p.m. (MST), any user who has not already changed their password will be required to create a new password at their next login. Users will not be able to access any services requiring a BYU-Idaho account until a new password has been created. This includes the authenticated on-campus wi-fi.  If you are on campus after this date and time, and have not yet reset your password, you should temporarily connect to the “BYUI Visitor” wi-fi, reset your BYU-Idaho account password, and then log in to the authenticated network with your new password.
  • Beginning on Friday, February 26 at 8:00 a.m. (MST), any user who has not already changed their password will be assigned a new, randomized password, and will be locked out of their BYU-Idaho account. If you are locked out, you should use the “Forgot Password” function, which can be found on the BYU-Idaho login screen, to set a new password.
  • Only those who have BYU-Idaho username and password are required to change their password. However, all students should practice changing their passwords on a regular basis.

When creating a new password, you may need to forget the BYUI Wi-Fi network on your phone before proceeding. This will allow the phone to reconnect to the Wi-Fi. Check out the article Forgetting Wi-Fi for more information.

How to update passwords

How to change your BYU-Idaho password

1. Click the link to reset your password: Change Password.

2. Enter the required information, check the I'm not a robot box, and click Submit.

3. If you are an employee, reboot your computer or log out and back in with your new password. You'll need to use your new password to get into your shared drives and Outlook mailboxes.

Updating BYU-Idaho password on several platforms

When you change your BYU-Idaho password, that password will need to be changed on every platform you use that password on. Visit the article Updating BYU-Idaho Password on Several Platforms to learn how to update your password across multiple platforms.

Creating a more secure password

Hacking and password-cracking tools are becoming increasingly sophisticated, and the more personal information we store in online accounts the more important it is to make sure our accounts are secure. The best place to start is with a strong password. 

Password requirements

Passwords should be a collection of 12 or more 

  • Uppercase letters  
  • Lowercase letters 
  • Symbols  
  • And numbers 

If your password is an ordinary word or name, a keyboard sequence, all letters, all lowercase, or fewer than 12 characters, you should change it to something stronger. Don't rely on tricky mixes of symbols, numbers, and uppercase letters alone. A mix of symbols, numbers, and uppercase letters makes a password stronger, but that alone wont make a simple password strong. For example, LetM3in isn't much better than just letmein when it comes to security.

Remember your password with a phrase

To keep it simple, stick with a word or phrase you know and remember. Add symbols or numbers in place of letters where it might make sense to you, but not to others. The key here is to stay away from commonly used words or phrases, and to stay above 12 characters. Excellent passwords are long and complex, but easy to remember. Ideally, you are not using the same password for multiple websites, so you will want to remember your passwords and keep them straight. 

Strong passwords can also be created by stringing unrelated words together in a way that's memorable to you because it’s humorous (Inevitable culinary cat freedom, correct horse battery staple, etc.). While the entire phrase is long enough to be used as an effective password, a mix of numbers and symbols adds an extra layer of security. 

Examples of strong passwords
  • 1Likethaif00d4breakfast! 
  • SoftKleenexMakesHappyN0ses! 
  • Th3y%reG00dD0gz 

Avoid making passwords from personal information such as your name, major, hometown, or birthday. Don't make your password a sequence or keyboard pattern (for example, qwertyuiop), as those could be analyzed and predicted by malicious software.

How secure is my password?

Check out this website to see how secure different kinds of passwords are. Just input a fake password and the website will tell you how long it will take hackers to crack your password. For best results try a different combination of letters, numbers, symbols, and length. You may be surprised at the results!

How Secure Is My Password?

Remember, don't put any current password onto websites that can collect your data. Use fake passwords for this site.

Security questions

Security questions provide a secure way to access your BYU-Idaho account should you forget your username or password. Your security question should be something that only you would remember and cannot be looked up easily. Some examples of this are the name of your first-grade teacher, the first state you visited, or the name of your favorite pet.

1. Go to go to and select the button that says Sign In.

2. Even if your username and password are saved here, you will see the option to Change Password above the blue Login button. Select Change Password.

3. Select Update Security Information from the options in the left column. It will have you sign in to your BYU-Idaho account and then automatically redirect you to the Security Information page.

4. Select the small arrow in the bar next to Secret Question and choose a security question from the drop-down menu.  

5. Type your answer into the bar labeled Secret Answer.

6. While you are here, make sure your Control Email is still accurate. Your control email is the email address you would like notifications regarding your password or secret question/answer sent to. This email must be different than your school email address.

7. When you are finished, select Submit

Frequently Asked Questions

Before asking for help, check out our FAQ page. You may find the answer you are looking for:

Username & Password FAQs


If you are still having trouble with your account, contact the I.T. Service Desk at (208) 496-1411 or through the Live Chat function.

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