I Lost My Phone

Updated Jun 16, 2020

If you lose your phone or suspect your phone has been stolen, please use someone else's phone call the BYU-Idaho Support Center (BSC) at 208-496-1411 immediately. Your Duo account will be shut off so that anyone who gets ahold of your phone will not be able to access your account.  

If you find your phone or get a new one, call the BSC again to have your account reinstated.  

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