Office 365 FAQs

Updated Nov 22, 2019

At its core, Office 365 is a subscription service that ensures you always have the most updated tools from Microsoft.  


Included with a Subscription to Office 365
  • The latest Office apps like Word, Excel, PowerPoint, and Outlook, with the ability to install them on up to 5 personal devices (PCs, Macs, tablets, phones). 
  • Access to Office Online apps from any browser in any location worldwide, using your campus credentials. 
  • terabyte of cloud storage through OneDrive for Business. 
  • Other tools for enterprise users that compare with industry-leading offerings, such as: 
    • Delve: compare with "Pinterest" 
    • Planner: compare with "Trello" 
    • Teams: compare with "Slack" 
    • Yammer: compare with "Facebook" 

The Difference Between Office 365 and Office 2019

BYU-Idaho’s Office 365 plan includes Office 2019 with the fully installed Office applications that you are familiar with—like Word, PowerPoint, and Excel—plus extra online storage and more. 

Office 2019 is also sold as a one-time purchase, which means you pay a single, up-front cost to get Office applications for one computer. Most users can get this for free from www.byuistore.com. One-time purchases are available for both PCs and Macs. One-time purchases do not have an upgrade option, which means if you plan to upgrade to the next major release, you will have to buy it at full price, unless you are still a student or employee when the next major release occurs. Neither alumni nor retirees are eligible for free upgrades. 

Employees and students are eligible for both the Office 365 subscription and the Office 2019 download. Visit the Downloading & Installing Microsoft Office for Free article for more information. 


More Information
  • Watch an introductory video from Microsoft.  

  • Sign up for the Office 365 Groupon Yammer so that you can subscribe to the Tip of the Day and engage in conversations with other interested users. 

  • Contact the BYU-Idaho Office 365 Team through the BYU-Idaho Support Center at (208) 496-1411. 


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