Recent updates

• I Lost My Phone

  Article

  Updated on Oct 23, 2020

  If you lose your phone or suspect your phone has been stolen, please use someone else's phone to immediately call the BYU-Idaho I.T. Service Desk at 208-496-1411  or use the Live Chat option available on the University's Website. Your Duo account will be shut off so that anyone who uses your phone will not be able to access your account. 

  Devices  /  2-Factor Authentication / Troubleshooting

• How to Navigate the Policy Library

  Article

  Updated on Oct 23, 2020

  The policy library is a site dedicated to storing university policies and procedures. This tutorial will help users navigate the policy library.

  Click this link to access the Policy Library.

  Software  /  BYU-Idaho Software / Other University Software

• Installing Windows on a Mac using Bootcamp

  Article

  Updated on Oct 23, 2020

  Bootcamp is a download that allows Windows-based programs to run on a Mac. You can use this article to learn how to install Bootcamp on your Mac

  Software  /  BYU-Idaho Software / Other University Software

• I Didn’t Get a Push Notification

  Article

  Updated on Oct 21, 2020

  Here is a list of options to try if you do not receive a push notification after enrolling in your phone number.

  Devices  /  2-Factor Authentication / Troubleshooting

• Antivirus Software Tips

  Article

  Updated on Oct 20, 2020

  All campus computers are equipped with an antivirus program.

  Wi-Fi & Security  /  Wi-Fi & Security / Antivirus & Malware

• How to set up 2-factor authentication with Duo Mobile

  Article

  Updated on Oct 15, 2020

  Make sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in. 

  Devices  /  2-Factor Authentication / New to 2FA? Here's What You Need to Know

• Emailing a Print Station

  Article

  Updated on Oct 13, 2020

  All printers require you to pay with money on your I-Card. 

  Devices  /  Campus Devices / Printers

• Wireless Printing with Pharos Print

  Article

  Updated on Oct 13, 2020

  Pharos Print is a website/app that allows you to upload documents from a computer or mobile device to the printing system server. The documents can then be printed from any print release station on campus. 

  Devices  /  Campus Devices / Printers

• Common Printer Issues

  Article

  Updated on Oct 13, 2020

  This article will help you with the common issues a printer might have.

  Devices  /  Campus Devices / Printers

• Student 2-Factor Authentication FAQ

  Article

  Updated on Oct 13, 2020

  Have questions about 2-Factor Authentication (2FA)? Read the Frequently Asked Questions (FAQs) below. 

  Devices  /  2-Factor Authentication / New to 2FA? Here's What You Need to Know

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