Tech Guides (IT Governance)

Getting Started with Cisco Phones

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A quick call and service request can have a new Cisco phone at your desk in no time.  

Downloading & Installing Microsoft Office for Free

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Students and employees of BYU-Idaho can download and install Microsoft Office for free by following the instructions outlined below. Choose between one copy of Office 2019 or a subscription to Office 365, which can be installed on multiple personal devices.

Using Outlook Rules to Find Viruses

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Today, Outlook provides more than just the sending and receiving of emails. It has a variety of tools that make managing emails easier. For example, there are Rules, Add-ons, and Templates. Unfortunately, there are people out there who use these great tools to worm their way in and steal your data.

Microsoft Outlook has a great system that looks for spam emails, but if you are still being bombarded by unwanted ads or your computer is acting slower than usual, it might be a good idea to check your Outlook Rules.

The following instructions will provide a step by step guidance on how to check Rules for lingering viruses.

Detecting Phishing

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Phishing scams are malicious emails claiming to be from a legitimate source. The cybercriminals sending these emails want your personal information (e.g. card numbers, Social Security numbers, birthday information, passwords, etc.) that can be used to access your bank accounts and other sensitive information.

Preventing, Identifying, & Reporting Email Threats

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Emailing is a necessity for most of us. With all the risks involved in owning and using an email account, here are some ways to keep yourself safe from email attacks.

Preventing & Identifying Social Media Threats

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There are many ways to keep yourself safe online. With safe computing practices in mind, you can have a good, risk-free experience on the Internet and social media. Have fun, and make sure to add BYU-Idaho IT on Facebook, Instagram, and Twitter while you are at it! 

Protecting Credit Cards & Social Security Numbers

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Two of the most important keys to your livelihood are your credit card number and social security number. Learn how you can keep both those numbers secure and sleep with both eyes shut.

Updating BYU-Idaho Password on Several Platforms

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Because your BYU-Idaho account allows you access to several different programs and softwares, it may take some time for your password to update throughout the entire system. This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first. 

Username & Password FAQs

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The ideal frequency for password-changing is every six months. When someone has your BYU-Idaho password, they have access to all your BYU-Idaho-associated records, including registration details, graduation progress, grades, email, and financial information. Some of this information can be destructive if it falls into the wrong hands.  

A quick and easy way to prevent information theft is to change your password frequently. This keeps potential thieves and criminals guessing, which keeps your information safe. However, while it’s smart to change your passwords frequently, do not change them too often. Changing passwords too frequently can result in weaker passwords that are easier for criminals to guess, which negates the security benefits offered by frequent password changes.  

Updating Email Passwords

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If you are an employee for BYU-Idaho, you will need to change the password saved in your Outlook application. This must be done for the email to reload. Otherwise, your Outlook application will continuously say that it cannot sync, and you won’t receive your emails.