Recent updates
-
Faculty and Staff FAQs
Updated on Dec 15, 2020ArticleHave questions about 2-Factor Authentication (2FA)? Read the Frequently Asked Questions (FAQs) below.
Devices / 2-Factor Authentication / FAQs
-
Virtual Desktop Interface (VDI)
Updated on Dec 15, 2020ArticleThe virtual desktop interface is for if you do not have a machine that can handle the software you need for your classes. With VDI, you can access BYU-Idaho software wherever you are from your personal Windows, Mac, or tablet devices.
Software / BYU-Idaho Software / VDI
-
Office 365 FAQs
Updated on Dec 15, 2020ArticleAt its core, Office 365 is a subscription service that ensures you always have the most updated tools from Microsoft.
Software / BYU-Idaho Software / Microsoft Office
-
Setting Up Jabber
Updated on Dec 15, 2020ArticleThis article is for downloading and logging in to Cisco Jabber. To learn more about Cisco Jabber and how to use it, follow this link to their troubleshooting page.
Software / BYU-Idaho Software / Other Employee Software
-
Student Resouces and FAQs
Updated on Dec 15, 2020ArticleThe resources and FAQs below will help you with transitioning to taking courses remotely. If you need more help, contact the I.T. Service Desk at (208) 496-1411 or through Live Chat.
Remote Technology Resources FAQs / Remote Work Resources / Student Resouces and FAQs
-
Common Printer Issues
Updated on Dec 15, 2020ArticleThis article will help you with the common issues a printer might have.
Devices / Campus Devices / Printers
-
Username & Password FAQs
Updated on Dec 15, 2020ArticleThe ideal frequency for password-changing is every six months or so. When someone has your BYU-Idaho password, they have access to all your BYU-Idaho-associated records, including registration details, graduation progress, grades, email, and financial information. Some of this information can be destructive if it falls into the wrong hands.
A quick and easy way to prevent information theft is to change your password frequently. This keeps potential thieves and criminals guessing, which keeps your information safe. However, while it’s smart to change your passwords frequently, do not change them too often. Changing passwords too frequently can result in weaker passwords that are easier for criminals to guess, which negates the security benefits offered by frequent password changes.
Wi-Fi & Security / Wi-Fi & Security / Passwords
-
Updating Adobe
Updated on Dec 15, 2020ArticleBYU-Idaho provides Adobe Creative Cloud on its computers. This licensing needs to be renewed periodically. Follow the steps below to renew Adobe Creative Cloud Licensing.
Software / BYU-Idaho Software / Adobe
-
Security and General Resources FAQs
Updated on Dec 15, 2020ArticleThe resources and FAQs below will help you transition to taking classes or working remotely. If you need more help, contact the I.T. Service Desk at (208) 496-1411 or through the Live Chat bubble.
Remote Technology Resources FAQs / Remote Work Resources / Security and General Resources FAQs
-
Creating an I-Plan Request
Updated on Dec 15, 2020ArticleIf you have any problems with features in I-Plan, call the I.T. Service Desk at (208) 496-1411 or through the Live Chat bubble. You can also submit the following service request:
Software / BYU-Idaho Software / I-Plan