Tech Guides (IT Governance)

Downloading & Installing Microsoft Office for Free

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Students and employees of BYU-Idaho can download and install Microsoft Office for free by following the instructions outlined below. Choose between one copy of Office 2019 (or the latest version) or a subscription to Office 365, which can be installed on multiple personal devices.

Outlook Mail Space

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Outlook (the current email system on campus) allows employees 50 GB of space. You can check to see how close you are to this limit in Outlook online.

Sharing Your Outlook Calendar

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This article has information about how to share your Outlook calendar, who you should share your calendar with, how to access a shared calendar, and what delegates are.  

Creating Favorite Folders in Outlook

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The Favorites section of Outlook, located at the top of the Navigation Panel, contains shortcuts to folders such as your Inbox, Sent Items, and Search Folders. You can add, remove, and arrange folders in this section in order to access your mail folders more easily.

When a folder is added to Favorites, a shortcut is created; however, the folder and its contents remain at their original location in the folder list. Removing a folder from Favorites does not delete the folder or the contents - it removes only the shortcut that appears in Favorites.

Managing Microsoft Teams and Channels

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Microsoft teams is a group communication platform used by BYU-I to stay connected and on top of projects. In this article, you can find links that will guide you to answers you might have about Microsoft Teams. 

Building Your Microsoft Outlook Profile

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You can build or rebuild your Microsoft Outlook profile and make it your default. Follow these steps to set a new default profile.

Managing Microsoft Teams Notifications

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There are several ways to manage notifications in Microsoft Teams. This article explains how one can manage notifications both on the desktop app as well as on a mobile device.  

Outlook Errors

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This article contains information about common error messages in Microsoft Outlook, as well as tips to resolve the issue. Some errors and error messages you may encounter while using Microsoft Outlook include the following messages:

How to Create Rules in Outlook

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Each email client (such as Outlook, Gmail, or Apple Mail) has their own name and system for creating "Rules". These Rules are automated instructions the system follows, which can do a number of things.

For example, you can send emails from a specific person directly to a folder instead of the inbox, send emails containing the subject "BYU-Idaho" to a specific folder, or even place any emails that contain the word "cat" into your funny cats folder. All you need is to create Outlook Rules.

Why Does Outlook Show 2 Different Emails?

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The image below is an example of a user's account information with two different emails appearing in their Outlook profile.