Recent updates
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Preventing & Identifying Social Media Threats
Updated on Sep 08, 2020ArticleThere are many ways to keep yourself safe online. With safe computing practices in mind, you can have a good, risk-free experience on the Internet and social media. Have fun, and make sure to add BYU-Idaho IT on Facebook, Instagram, and Twitter while you are at it!
Wi-Fi & Security / Wi-Fi & Security / Prevention
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Preventing, Identifying, & Reporting Email Threats
Updated on Sep 08, 2020ArticleEmailing is a necessity for most, if not all, of us. With all the risks involved in owning and using an email account, here are some ways you can keep yourself safe from email attacks.
Wi-Fi & Security / Wi-Fi & Security / Prevention
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Mobile Device Scams & Tips
Updated on Sep 08, 2020ArticleMobile devices are everywhere. People use them for all kinds of things phone calls, texting, email, Web browsing, shopping, and more. Unfortunately, the rise in people using mobile devices for innocent purposes means there are now more people using them for criminal purposes.
Wi-Fi & Security / Wi-Fi & Security / Prevention
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Detecting Phishing
Updated on Sep 08, 2020ArticlePhishing scams are malicious emails claiming to be from a legitimate source. The cybercriminals sending these emails want your personal information (e.g. card numbers, Social Security numbers, birthday information, passwords, etc.) that can be used to access your bank accountsand other sensitive information.
Wi-Fi & Security / Wi-Fi & Security / Prevention
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Connecting Employee Computers to Campus through a Virtual Private Network (VPN)
Updated on Aug 25, 2020ArticleA Virtual Private Network (VPN) routes your internet connection through a private server. This allows for employees to connect to the campus network while working remotely. That means employees will be able to receive updates they would otherwise get on a campus computer. Employees issued campus computers should connect to this VPN to keep up to date while working remotely.
Wi-Fi & Security / Wi-Fi & Security / Internet
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Updating Email Passwords
Updated on Aug 17, 2020Article1. Tap the mail app you use.
Wi-Fi & Security / Wi-Fi & Security / Passwords
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Updating BYU-Idaho Password on Several Platforms
Updated on Aug 13, 2020WorkflowIf your Microsoft Office desktop apps are not syncing with your new password automatically, you may see a yellow bar near the top of the screen asking you to sign in, a yellow warning sign in the upper right-hand corner, or your document might say “Upload Blocked” after the title of the document on the top of the window.
Wi-Fi & Security / Wi-Fi & Security / Passwords
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How to Set Up 2-Factor Authentication with Duo Mobile
Updated on Aug 10, 2020ArticleMake sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
Devices / 2-Factor Authentication / New to 2FA? Here's What You Need to Know
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I Lost My Phone
Updated on Jul 27, 2020ArticleIf you lose your phone or suspect your phone has been stolen, please use someone else's phone call the BYU-Idaho I.T. Service Desk at 208-496-1411 immediately or use the Live Chat option available on the University's Website. Your Duo account will be shut off so that anyone who gets ahold of your phone will not be able to access your account.
Devices / 2-Factor Authentication / Troubleshooting
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Setting Up School Email on a Computer
Updated on Jul 21, 2020ArticleWhether you have a Windows or a Mac computer, you can set up your school email to be delivered to the mail program of your choice.
Software / Email / Set up Email