Tech Guides (IT Governance)

Moving Zoom Recordings from the Zoom Cloud to My Media

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This guide shows how to move Zoom recordings that are stored in the Zoom Cloud to My Media. All recordings in the Zoom Cloud preceding August 1st, 2021 will soon be purged from the Zoom Cloud to preserve space. If you have any recordings you would like to keep for academic or personal purposes, these will need to be manually moved to the video.byui.edu site, also known as My Media.

Please select the guide appropriate for you below according to whether you are non-faculty or a student.

Information: Computer Standards for Students

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Academic departments may have different or more advanced technology standards. Contact your department for additional information.

Connecting to Wi-Fi on a Mobile Device

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You do not have to waste valuable data on campus! Connect your phone to the campus Wi-Fi so you can automatically join the wireless network whenever you are within range. 

Clear Cookies and Cache

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If you are experiencing sluggish web applications or abnormally long loading times, you may need to clear your cookies and cache. Listed below are links to different sources on how to do this depending on the browser you are using. 

Accessing McGraw-Hill Ebook

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You can access your McGraw-Hill Ebook via your I-Learn course.

Installing Windows on a Mac using Bootcamp

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Bootcamp is a download that allows Windows-based programs to run on a Mac. You can use this article to learn how to install Bootcamp on your Mac

Requesting Adobe

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This article gives instruction on how you can access the latest version of Adobe through BYU-Idaho. 

Setting Up 2-factor Authentication with Duo Mobile

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Make sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in. 

Requesting or Accessing Department Emails

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This tutorial will guide you through asking for and/or setting up a shared email account for your department. Before you request a new @byui.edu address, use the chart below to determine whether a shared mailbox, a distribution list, or an Office 365 Group will best fit your needs. 

Setting Up & Forgetting School Email on a Mobile Device

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Choose your email app of choice. We recommend Microsoft Outlook, but other apps will work similarly.