Recent updates
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Moving Zoom Recordings from the Zoom Cloud to My Media
Updated onArticleThis guide shows how to move Zoom recordings that are stored in the Zoom Cloud to My Media. All recordings in the Zoom Cloud preceding August 1st, 2021 will soon be purged from the Zoom Cloud to preserve space. If you have any recordings you would like to keep for academic or personal purposes, these will need to be manually moved to the video.byui.edu site, also known as My Media.
Please select the guide appropriate for you below according to whether you are non-faculty or a student.
Software / BYU-Idaho Software / Zoom
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Information: Computer Standards for Students
Updated onArticleAcademic departments may have different or more advanced technology standards. Contact your department for additional information.
Software / BYU-Idaho Software / I-Learn
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Connecting to Wi-Fi on a Mobile Device
Updated onArticleYou do not have to waste valuable data on campus! Connect your phone to the campus Wi-Fi so you can automatically join the wireless network whenever you are within range.
Wi-Fi & Security / Wi-Fi & Security / Connecting & Forgetting Wi-Fi
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Clear Cookies and Cache
Updated onArticleIf you are experiencing sluggish web applications or abnormally long loading times, you may need to clear your cookies and cache. Listed below are links to different sources on how to do this depending on the browser you are using.
- Google Chrome
- Safari
- Edge
- Firefox(Make sure to check the "Cookies" boxes in each step as well)
Wi-Fi & Security / Wi-Fi & Security / Other Wi-Fi issues
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Accessing McGraw-Hill Ebook
Updated onArticleYou can access your McGraw-Hill Ebook via your I-Learn course.
Software / BYU-Idaho Software / McGraw-Hill
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Installing Windows on a Mac using Bootcamp
Updated onArticleBootcamp is a download that allows Windows-based programs to run on a Mac. You can use this article to learn how to install Bootcamp on your Mac
Software / BYU-Idaho Software / Other University Software
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Requesting Adobe
Updated onArticleThis article gives instruction on how you can access the latest version of Adobe through BYU-Idaho.
Software / BYU-Idaho Software / Adobe
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Setting Up 2-factor Authentication with Duo Mobile
Updated onArticleMake sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
Devices / 2-Factor Authentication / New to 2FA? Here's What You Need to Know
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Requesting or Accessing Department Emails
Updated onArticleThis tutorial will guide you through asking for and/or setting up a shared email account for your department. Before you request a new @byui.edu address, use the chart below to determine whether a shared mailbox, a distribution list, or an Office 365 Group will best fit your needs.
Software / Email / Set up Email
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Setting Up & Forgetting School Email on a Mobile Device
Updated onArticleChoose your email app of choice. We recommend Microsoft Outlook, but other apps will work similarly.
Software / Email / Set up Email