Recent updates
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Adding Money to your I-Card
Updated on Jun 30, 2020ArticleMoney can be deposited from a bank account to your I-Card and may be used on campus for printers, vending machines, purchases, etc.
Devices / Campus Devices / I-Cards
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Paper Request
Updated on Jun 30, 2020ArticleThe purpose of this process is to understand what steps need to be taken to order paper outside of I.T. We do not fill out the form for requesters, but we can guide them through the process.
Devices / Campus Devices / Employee Ticket Requests
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Installing Printer Software for Wireless Printing on Campus (Locations Included)
Updated on Jun 29, 2020ArticleAll printers require you to pay with money on your I-Card.
Devices / Campus Devices / Printers
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I Didn’t Get a Push Notification
Updated on Jun 29, 2020ArticleIf you do not receive a push notification after enrolling in your
Devices / 2-Factor Authentication / Troubleshooting
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Installing Duo Mobile on a Mobile Phone
Updated on Jun 25, 2020ArticleMake sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
Devices / 2-Factor Authentication / New to 2FA? Here's What You Need to Know
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How to Set Up 2-Factor Authentication with Duo Mobile
Updated on Jun 25, 2020ArticleMake sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
Devices / 2-Factor Authentication / New to 2FA? Here's What You Need to Know
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Security and General Resources FAQs
Updated on Jun 17, 2020ArticleThe resources and FAQs below will help you transition to taking classes or working remotely. If you need more help, call I.T. at (208) 496-1411, or Live Chat with us on the BYU-Idaho home page. The Help Desk in the MC is also here for you.
Remote Technology Resources FAQs / Remote Work Resources / Security and General Resources FAQs
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I Lost My Phone
Updated on Jun 16, 2020ArticleIf you lose your phone or suspect your phone has been stolen, please use someone else's phone call the BYU-Idaho Support Center (BSC) at 208-496-1411 immediately. Your Duo account will be shut off so that anyone who gets ahold of your phone will not be able to access your account.
Devices / 2-Factor Authentication / Troubleshooting
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Updating BYU-Idaho Password on Several Platforms
Updated on Jun 08, 2020ArticleOnce a year, BYUI students and staff are required to update their BYU-Idaho account password. This helps both individual and university information remain protected and secure.
Because your BYU-Idaho account allows you access to several different programs and softwares, it may take some time for your password to update throughout the entire system. This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first.
To learn more about passwords, visit the article Username & Password FAQs.
Wi-Fi & Security / Wi-Fi & Security / Passwords
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Syncing OneDrive
Updated on May 22, 2020ArticleOneDrive is a file storage service that allows users to sync, share, and access files from multiple locations. The version used by BYU-Idaho, called OneDrive for Business, offers one terabyte (TB) of online storage space that can be accessed from multiple devices, from any location, and on any browser. To learn more about accessing OneDrive, see the Accessing OneDrive article.
Software / BYU-Idaho Software / OneDrive