Lync FAQs

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Read below to find out what Lync is, how it can benefit you, and how you can get it.

Requesting or Accessing Department Emails

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This tutorial will guide you through asking for and/or setting up a shared email account for your department. Before you request a new @byui.edu address, use the chart below to determine whether a shared mailbox, a distribution list, or an Office 365 Group will best fit your needs. 

How to Set Up 2-Factor Authentication with Duo Mobile

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Make sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in. 

Getting Started with & Maintaining Cisco Phones

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A quick call and service request can have a new Cisco phone at your desk in no time. Then, with some occasional cleaning maintenance, your phone can stay good as new.  

Why Do We Need 2-Factor Authentication?

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To understand why we need 2-Factor Authentication (2FA), we first need to understand what 2FA is helping who to protect. 

Accessing OneDrive

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Using 2FA to Access a Virtual Private Network (VPN)

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Virtual Private Network (VPN) allows employees to access on-campus drives and programs from off-campus locations. Whenever you access VPN, you will need to authenticate using 2-Factor Authentication.

Searching for Jobs through Portfolium

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Search for jobs applicable to your major on Portfolium. The more information you add to your Portfolium profile, the more relevant jobs Portfolium can present to you. 

Adding, Editing, & Deleting Portfolium Projects

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Portfolium

Changing Your Password in Feith

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Changing passwords frequently is an easy way to keep your digital information safe. You can change your password in Feith, a workflow and records management system we use at BYU-Idaho, in four simple steps.