Recent updates
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Downloading & Using AirMedia on different platforms
Updated on Jun 30, 2020ArticleAirMedia is a wireless projector system that can mirror Android, Apple, and Windows devices in classrooms and conferences rooms across campus.
Devices / Classroom Technology / AirMedia
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Adding Money to your I-Card
Updated on Jun 30, 2020ArticleMoney can be deposited from a bank account to your I-Card and may be used on campus for printers, vending machines, purchases, etc.
Devices / Campus Devices / I-Cards
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Paper Request
Updated on Jun 30, 2020ArticleThe purpose of this process is to understand what steps need to be taken to order paper outside of I.T. We do not fill out the form for requesters, but we can guide them through the process.
Devices / Campus Devices / Employee Ticket Requests
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Installing Printer Software for Wireless Printing on Campus (Locations Included)
Updated on Jun 30, 2020ArticleAll printers require you to pay with money on your I-Card.
Devices / Campus Devices / Printers
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I Didn’t Get a Push Notification
Updated on Jun 30, 2020ArticleIf you do not receive a push notification after enrolling in your
Devices / 2-Factor Authentication / Troubleshooting
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Installing Duo Mobile on a Mobile Phone
Updated on Jun 26, 2020ArticleMake sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.
Devices / 2-Factor Authentication / New to 2FA? Here's What You Need to Know
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Security and General Resources FAQs
Updated on Jun 18, 2020ArticleThe resources and FAQs below will help you transition to taking classes or working remotely. If you need more help, call I.T. at (208) 496-1411, or Live Chat with us on the BYU-Idaho home page. The Help Desk in the MC is also here for you.
Remote Technology Resources FAQs / Remote Work Resources / Security and General Resources FAQs
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Syncing OneDrive
Updated on May 22, 2020ArticleOneDrive is a file storage service that allows users to sync, share, and access files from multiple locations. The version used by BYU-Idaho, called OneDrive for Business, offers one terabyte (TB) of online storage space that can be accessed from multiple devices, from any location, and on any browser. To learn more about accessing OneDrive, see the Accessing OneDrive article.
Software / BYU-Idaho Software / OneDrive
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Information: Computer Standards for I-Learn
Updated on May 19, 2020ArticleAs you prepare to access your I-Learn course(s) on a computer, you will want to ensure it meets the standards outlined below.
Software / BYU-Idaho Software / I-Learn
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BYU-Idaho Visitor Wi-Fi
Updated on May 05, 2020ArticleThe BYU-Idaho Visitor Wi-Fi is intended primarily for ecclesiastical leaders serving on campus. This network allows bishops and stake presidents to process missionary applications and endorsements without the need to log into the campus network. In addition, this network may benefit other campus visitors like non-student dependents, parents of students, and various conference attendees.
The BYU-Idaho Visitor Wi-Fi network is filtered like other campus networks, and the types of websites accessible from this network are more limited than the current BYU-Idaho Wi-Fi. For example, popular streaming sites such as Netflix and Hulu are blocked. More importantly, Canvas cannot be accessed on BYUI_Visitor Wi-Fi. Users attempting to access a blocked site may see either an “Application Blocked” page or the page simply will not load. Because of the restrictions that have been imposed on the BYU-Idaho Visitor Wi-Fi, students and employees will find the current BYU-Idaho Wi-Fi to be better suited to their needs. They should not view the Visitor Wi-Fi as a non-authenticated replacement or an alternative.
Wi-Fi & Security / Wi-Fi & Security / Other Wi-Fi issues