Tech Guides (IT Governance)

Updating BYU-Idaho Password on Several Platforms

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Because your BYU-Idaho account allows you access to several different programs and softwares, it may take some time for your password to update throughout the entire system. This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first. 

Updating Email Passwords

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If you are an employee for BYU-Idaho, you will need to change the password saved in your Outlook application. This must be done for the email to reload. Otherwise, your Outlook application will continuously say that it cannot sync, and you won’t receive your emails.

Creating Passwords & Security Questions

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Mac Viruses & Tips

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As Macs grow in popularity and usage, so will security threats. That being the case, it is up to you to take the steps necessary to protect your computer from intruders.

Types of Viruses

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Adware: Adware is certainly among the most annoying of computer threats. Adware can hide in places such as downloads for songs, movies, etc. Once installed on your computer, adware creates a flurry of advertisements and sends them directly to your computer. They can embed even more advertisements within the text of articles.

Boot: A boot sector virus is a line of code that affects the boot sector of your computer. It is transferred from one computer to another via USB drives. The boot virus can prevent your computer from starting up or make it impossible to locate its hard drive. If your computer has ever shown a blank blue screen, commonly known as the "Blue Screen of Death," you've probably been the victim of a boot sector virus.

Bug: A bug is any kind of fault or flaw in a computer program that stops it from functioning correctly.

Direct Action: Direct action viruses begin their work as soon as they are installed on your computer. Typically, direct action viruses are designed to immediately activate/replicate when someone performs a specific action on a computer.

Directory: As its name would suggest, a directory virus attacks your computer by infiltrating its directory. (In computer terminology, a directory is just any big computer file that contains several smaller sub-files.) Typically, it will infect files with .EXE or .COM extensions. Invisible to the user, a directory virus changes the host file so that the virus activates with the host file.

File Infector: File infectors are a classic virus; when someone refers to a generic virus, they are probably discussing these. These viruses spread from program to program by seeking out files to infect and then copying code into those files. Eventually, if left unchecked, file infectors can take over an entire system by compromising all of its files.

Hijacker: Hijacker viruses alter your Internet browser settings, typically in order to force your browser to redirect you to a page specified by the virus. These redirect pages are usually designed to advertise a product or drum up publicity for something/someone. They also alter the home page of your browser, spam you with unwanted advertisements, and block you from viewing Internet content.

Keylogger: Keyloggers place hidden software on your computer. This software keeps track of your keystrokes and takes note of the passwords you enter. Depending on what accounts you have, this can give hackers access to all kinds of private information.

Macro: Macro viruses contaminate individual programs on your computer. When a macro virus infects a program, it triggers a series of actions that will happen whenever someone runs the program.

Malware: Malware is any computer code that is designed to infiltrate a computer and damage it or its content.

Overwrite: Overwrite viruses attack files/programs on your computer and make them unusable. They can also be extraordinarily dangerous to your computer. If left unchecked, they can crash your computer entirely and prevent it from booting back up. If a file/program on your computer has been attacked by an overwrite virus, delete the damaged file. As this is the only way to remove an overwrite virus, its wise to keep backups of your important files so you can delete them without trouble if necessary.

Phishing Scam: Phishing occurs when you receive an email from a seemingly legitimate source asking for personal information like your Social Security Number or credit card number. Legitimate companies will never solicit this kind of information via email. If you receive an email asking for this information, delete the email immediately and report it to your system administrator.

Resident: Resident viruses "make a home for themselves" by storing themselves within the memory of your computer. Since the virus is not attached to any one file, uninstalling it can be very difficult.

Spam: The term "spam" refers to emails sent with the intent of advertising something or getting you to click a link. At their best, spam emails are simply nuisances that clutter your inbox, and they can be dealt with by dragging-and-dropping the spammy message into the recycle bin. At their worst, they can promote illegal products/activities or conceal malware.

Spyware: Spyware is a form of malware that spies on your computer use. Spyware can take screen shots, capture data such as passwords and usernames, and collect other personal information. Keyloggers are just one example of spyware.

Trojan Horse: A Trojan horse is a virus that hides inside of something to make itself look enticing and appealing.

Virus: A virus is a type malware that is designed to replicate and spread.

Worm: A worm is a form of virus that can copy itself and spread from computer to computer. It is not downloaded or attached to any one program; rather,it tunnels through computer networks in order to spread.

Wireless Terminologies

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This article is meant to clarify common wireless terminology. 

BYU-Idaho Visitor Wi-Fi

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In order to access Canvas and other important resources, make sure that you are connected to the BYUI network, not the BYUI_Visitor network. For network security, the BYUI_Visitor network restricts access to some sites.

Forgetting Wi-Fi

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You may need your phone to forget BYUI Wi-Fi when you change your BYU-Idaho password so you can rejoin the campus Wi-Fi using your new password. You also might want to forget the BYU-Idaho wireless network once you graduate from or stop working for the University in order to prevent your devices from connecting to the network. 

Connecting to Wi-Fi on a Computer

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Having access to Wi-Fi is important to your success as a BYU-Idaho student, so don’t go without it on campus. Since the process of connecting to the BYU-Idaho Wi-Fi will vary depending on your computer’s operating system, find your device below for tailored instructions on connecting to the Wi-Fi. Check out our tips at the bottom of this article if you are having problems with your Wi-Fi connection. 

Installing Duo Mobile on a Mobile Phone

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Make sure that you are off of the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in.